She apologized for the delay saying “The kitchen was backed up.” Almost at the end of the meeting our server brought my Street Tacos. The group meeting finally served cake for a special event and I had some cake. The second time I thought I would try “Street Tacos - Six white corn tortillas filled with fish or chicken topped with fresh pico de gallo and a creamy cilantro sauce ~ $8” I waited and waited. The first time I was there I tried their cheeseburger. Our server was quick and I soon got my beer. They had no amber beer on draft so I ordered a bottle of an Amber. The bar serves big corporation beer on draft. They also have a good size regular dining room and bar area. The meeting room must comfortably hole 50 people, maybe more. A club I belong to meets at Darcy's every month. They are one of the few area restaurants that has a large meeting room for large groups. We have been loyal customers/supporters for many, many years.we checked ahead for policies so we could feel safe coming in to dine.and then felt completely exposed.I have been to Darcy's twice. Shame on you Red Robin for turning a blind eye. It is a governors mandate! Disagree if you want, but stay home if you do. Extremely disappointed that there was NO regard for the safety of those customers in the restaurant that were following the governors mandate, and at least 7-8 groups of customers without masks were walked through past our table, and seated during our 45-60 minute dinner. We as guests were happy about the extra steps Red Robin was doing for cleaning/disinfecting tables, servers and other employees wearing masks, etc.we asked by phone before coming to dine. and the unmasked groups were led through the dining area to their seats. My family has been going to the valley Red Robin for YEARS! Four of us went there yesterday evening for a birthday dinner, and were extremely unhappy and disappointed to see quite a few groups enter the building without masks on and nothing was said. This chain has gone way downhill in recent years. BS! We are definitely never going to that location again, maybe never to a Red Robin period. I want my daughter comped another birthday burger due to your crews incredible disregard for someone's feelings! I told the managers I wanted my daughter to be comped another burger for a birthday redo and they said they couldn't. Not like it was a special occasion at all. My daughter was in tears due to her birthday being ruined by being treated that way. My daughter didn't notice until we drove off, so we went back to complain.1st we met with an assistant manager (I guess, both of the Manager's we spoke with had their name tags turned around so we couldn't see them) who only took the $1.62 off and said she could do nothing else. I complained to him, he said he took off the upcharge, but still charged an extra $1.92 for the burger on top of the beer. So he was trying to charge my daughter for that when she clearly ordered the Impossible Burger menu item, not another burger with that substituted. Ordered it as a Red Robin Burger with the $3.50 upcharge instead. Put in the wrong order for my daughter's. Didn't ask if we needed more fries, water, or anything. Our whole experience was ruined by Cameron our awful waiter. My daughter and I went out for her free birthday Burger, and I was a paying customer. Late Night Restaurants in Spokane Valley.Breakfast Restaurants in Spokane Valley.Vegetarian Restaurants in Spokane Valley.Gluten Free Restaurants in Spokane Valley.Fast Food Restaurants in Spokane Valley.Asian Restaurants for Lunch in Spokane Valley.American Restaurants for Special Occasions in Spokane Valley.Restaurants near Red Robin Gourmet Burgers.Finest Punta Cana By The Excellence Collection All Inclusive.Hotels near (SEA) Seattle-Tacoma Intl Airport.Hotels near Spokane River Centennial Trail Mirabeau Park.Hotels near Discovery Playground In Mirabeau Point Park.Hotels near Spokane Valley Heritage Museum.Spokane Valley Hotels with Smoking Rooms.Spokane Valley Hotels with Bike Rentals.Spokane Valley Hotels with Bridal Suite.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |